ORDER REQUIREMENTS

Minimum orders

  • Minimum orders are 500 units per style per colour.

Prices

  • LDP (Landed Duty Paid) or FOB (Freight on Board) prices available.
  • All prices quoted are subject to change without prior notice.
  • All prices quoted do not include taxes.

Credit Policy

  • All orders accepted are subject to the approval of the credit department.
  • All new accounts must fill a completed credit application prior to any order being processed.
  • All orders must be signed.
  • Past due accounts are subject to a 1.5% service charge per month.

Shipping

  • It is required that all orders be shipped in a full container load. If partial containers are shipped an extra handling fee will apply.

Returns

  • No merchandise returns will be accepted without an authorisation number issued by Mountain View's customer service department.
  • All returns must be shipped prepaid.
  • All returns are subject to a 10% restocking charge.

Claims and Shortages

  • All claims for shortages and/or damages are to be made directly to the carrier.
  • Mountain View will not be responsible for any redelivery charges if a shipment is refused.